FAQ

Keep in mind that if you cover your vehicle while it’s dirty you may run the risk of scratching the paint due to the abrasiveness of the dirt and grime. It’s highly recommended that you clean your vehicle before using a car cover.

Covers can cause rust if you put the cover on a wet car. To ensure this doesn’t happen, make sure you wash and dry your vehicle thoroughly before using a car cover.

Outdoor PRO cover is made if OXFORD 210d material which is a soft material and it will not damage the car. Also, this cover has an Extra Protection upgrade feature, which will come with an extra soft inner layer made of cotton.

You will see a grommet on each side of the cover. Those are in place for you to be able to lock your car cover by the means of a cable and a lock.

All of our materials are soft and it will not damage the car.

Indoor Basic is made of Spandex 160 gsm
Indoor Soft Pro is made of Spandex 180 gsm
Indoor Premium is made of Spandex 210 gsm
Indoor Luxury is made of Spandex 210 gsm

Outdoor basic is made of 190T Taffeta
Outdoor PRO is made of (OXFORD) 210d 2500mm
And Outdoor all season is made of “High-density premium type
PVC material”

The Premium cover is made of thick material, which allows it to protect your car from all harsh conditions that could damage the vehicle indoors. Our covers are made of durable and breathable fabric, which protects your vehicle from damages that could result from condensed vapour accumulation, such as rust.

The indoor Soft Pro car cover is made of 180 gsm lycra blended satin material, which gives your car comprehensive protection and ensures that the cover clings to your car’s contours at all time. You can count on it to offer your vehicle tight protection against dust, pollutant, and scratches, thus ensuring that your vehicle leaves the garage in as good condition as it was when you parked it there.

The main difference is that Outdoor covers are waterproof but Indoor covers can only protect the car from dust and scratches.

Indoor Basic is made of a lighter material, which is Spandex 160 gsm and can be used for a normal, neat environment.
Indoor Premium, however, has the strongest protection feature and is made of Spandex 210 gsm, and can be used for dusty environments, where chances of scratching are possible.

The Outdoor PRO should be used for temperatures below 70°F / 21°C and is the most ideal for long term winter storage.
The Outdoor All Seasons is designed to protect your car all year round. It is also an excellent choice to protect your car from strong UV rays and can be considered as a basic hail protection cover.

Outdoor All Seasons also have the additional feature of having an inner soft layer. For Outdoor PRO this feature can be upgraded.

Outdoor All Seasons is heavy and high-density material.
Outdoor PRO is a lightweight strong and high-density material.

Outdoor All Season comes with the zip opener
from driver’s door side (right in UK and AU, left
for FR) this is the great feature when you wish to access your car without taking off the cover.

The Outdoor PRO is made of high-density material and provides great protection against all kinds of outdoor hazard, which makes it ideal for long term winter storage. Plus it the best option for you if you are looking for a waterproof cover. The Outdoor Basic is a lightweight and versatile cover, but you can trust that it will do the job and protect your vehicle in all climates.

In case the second delivery also fails, the package will be returned to our dispatching centre in the UK and will be kept there for 3-5 days. After the customer confirms that he/she is ready for delivery and a valid delivery address is confirmed, he/she may be requested to take the parcel from the dispatching centre.

In case the courier service is unable to deliver the parcel (nobody is at home or difficulty in finding your home address), the package will be returned to the local depot. You will then be notified by email, after which you may require to contact a local courier service to deliver it to you.

We are a US based company, however, we have stocks around the world including China.

In special cases, upon request, we can arrange it, however, shipping costs may vary depending on the country of destination.

In general order processing takes up to 3-5 business days. In special cases, this process may take up to 5-7 business days, due to the product’s specifications.

In order to provide the utmost quality and guarantee a perfect fit, the order processing and delivery of this product will take about 15-20 days.

Orders are being shipped through international shipping couriers. Generally, a parcel will arrive in 5-8 business days after shipment.

Our Outdoor Pro and All Seasons come with bonus kit that includes a lockset. The Outdoor Basic cover has an option of an upgrade to include the lock. All of the locks are of a high quality that opens with a key, not a code.

Our Outdoor Pro and All Seasons covers come with a lock, which locks the cover underneath the car. In case you want to purchase Outdoor Basic, you will need to upgrade the lock cover.

Our Outdoor covers are designed to protect your car from sun UV light, rain and storm. However, the best colour to protect your car from the heat is Silver.

Outdoor covers are 100% waterproof.

Outdoor covers – Pro and All Seasons,
come with a lock, which locks underneath the car, to keep the cover in place and protect it from heavy winds.

All Outdoor covers are waterproof.

No, our covers do not protect the car from hail. HOWEVER,
Outdoor All Seasons can protect from basic hail.

If you upgrade extra protection for Outdoor PRO, it will have an inner soft layer.
All season cover comes with an inner soft layer already.

Every person’s situation is different. Factors such as how often you drive your car, where you park, weather conditions in your area, and even the colour of your vehicle can affect the choice of a car cover best suited for your vehicle.

Yes and note that our covers come with a front tag so you easily know where the front is located.

Car covers are always a good idea even if you park in a covered carport or garage. Car covers are shields that protect your vehicle from dust, weather, animals, children, and so much more. It’s always a good idea to invest in a car cover no matter how old or new your vehicle is.

We recommend you wash your car cover from time to time. You can either wash it by hand or use a washing machine (how you wash your car cover depends on the type you purchase). Pay extra attention to the care instructions of your cover, to ensure you wash it properly.

Indoor covers are not waterproof and will not protect your cover from leakage. In this case, we suggest you purchase an Outdoor cover.

Generally no. This feature is actually only for custom-tailored products.

No, locks are only dedicated to outdoor products.

You will see a grommet on each side of the cover. Those are in place for you to be able to lock your car cover by the means of a cable and a lock.

Depends which feature interest you the most, however the best indoor cover we offer is Indoor Premium.

All of our Outdoor covers are waterproof and have the protection feature, Outdoor PRO and All Seasons, however, are among our best sellers for rain and snow protection.

Yes. Since this cover is made with your specific measurements in mind, taking into account all kinds of added features like spoiler and antenna, this model will fit your car like a glove and provide even better protection.

The prices differ, as we use either more or less material in the process of production. Also, the time it takes to make a small and a big one differ, thus the difference in price.

This option is available only for Custom covers.

You can choose the nearest car model to your car, and mention your exact car model in ”Additional Note” area in the checkout page. The exact model information is a must for us, in order to provide a great fit. Covers are being modified based on car’s exact dimensions, as stated by the manufacturer.

No, we don’t.

As we ship internationally, sometimes customers are contacted by the courier service for customs clearance issues. In such cases, please contact our customer support immediately and we will take care of the process.

No, once the cover is under process period, the order cannot be cancelled.

Cancellation due is within 24 hours after placing your order.

Please note that we are not responsible for the costs of returning the items to us unless we delivered the item to you by mix up. Those include the following reasons: the cover was sent to you by mistake, the cover arrived to you physically damaged.

As soon as we receive the parcel to our warehouse, we arrange the refund.

Outdoor All Seasons originally comes with an inner soft layer. This feature can only be upgraded for Outdoor PRO, by adding Extra Protection.

The cover comes with an inner soft layer, which provides double protection.

Yes, you can select the corresponding upgrade from the right side of the website while ordering.

Both Outdoor Pro and All Seasons come
with a lock. There is an upgrade available for Outddor Basic as well.

Yes, with an additional cost.

We are a US based company, however, we have stocks around the world including China.

We are a US based company, covers are being designed and tailored under our company’s license in China.